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What We Offer The Basics Contact Us English English Español Home What We Offer The Basics Contact Us English English Español Search Article Categories Announcements (2) TFS COVID-19 Response Notice of Bank Change 2/22/16 Bank Account (11) Can I use a debit Mastercard or credit card? Where can I find my bank account and routing numbers? How do I update my bank account information? Can I use two bank accounts with TFS at one time? Can I use my American Express Centurion Bank? Case Number (4) What is a case number? How can I change my case number? Why is my case number invalid”? Special formatting for some Wyoming case numbers. Dashboard (2) What’s the difference between Pending” and Scheduled”? What browsers does TFS support? Employer (2) Video: How To Make An Electronic Funds Transfer Video: How To Create An Employer Pay Account Enrolling (10) Can I use a debit Mastercard or credit card? What is the Always Manual Payments” schedule option? What is a case number? What is a Twice Monthly schedule? What is an end date” ? Should I choose an end date” ? For Attorneys (8) What is the Attorney Portal? I keep trying to log in and I can’t. I forgot my password. What is the For Attorneys” link on the navigation bar? There are many attorneys in our firm, do we need to create separate accounts? Login (4) Login or sign in attempt directs me back to the sign in page I get the message Invalid email or password” when trying to log in. How do I reset my password? I no longer have access to the email address on file with TFS. How do I change to my new email address? MoneyGram (7) MoneyGram ePay Service for Chapter 13 bankruptcy payments. How do I generate a MoneyGram card? What forms of payment can I use at MoneyGram? When will my Trustee be notified of my MoneyGram payment? How much does TFS and MoneyGram cost? Payments (25) Can I use a debit Mastercard or credit card? What’s the difference between Pending” and Scheduled”? What happens if a payment fails due to insufficient funds? What happens if there is not enough money in my bank when the payment posts? Can I call to make payments through TFS? Schedule Options (9) What is the Always Manual Payments” schedule option? What is the difference between the automatic payment options and always manual payments? What is a Twice Monthly schedule? What is an end date” ? Should I choose an end date” ? How should I schedule my payments? Signing Up (3) I signed up recently but my account is not active yet. Where can I find my trustee’s office address? Special formatting for some Wyoming case numbers. The Basics (13) How long do payments take to process? There’s a charge on my bank account statement that says Nationwide TFS, DES:nationwide ID:xx 1432”. What does that mean? How can I get in contact with TFS? How much do TFS payments cost? What is TFS? Trustee Information (1) Special formatting for some Wyoming case numbers. Uncategorized (4) TFS COVID-19 Response Notice of Bank Change 2/22/16 Pre-Discharge Planning Guide What browsers does TFS support? Updating (11) Can I use two bank accounts with TFS at one time? How do I reset my password? I no longer have access to the email address on file with TFS. How do I change to my new email address? How do I update my Payment Amount? How can I change the email address associated with TFS? Video (4) Debtor Videos Attorney Videos Trustee Videos Employer Videos Latest News Update for Users in David Culver Rawlings (Interim) District: Effective March 1, 2024 Torri P. Martin been appointed to serve as the new Chapter 13 Trustee in this district. For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled. For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist. ____________ Update for Users in Jason Wilson Aguilar’s (Interim) District: Effective March 1, 2024 Mike I. Todd has been appointed to serve as the new Chapter 13 Trustee in this district. For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled. For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist. ____________ Update for Users in William Heitkamp’s District: Effective January 1, 2024 Tiffany Castro has been appointed to serve as the new Chapter 13 Trustee in this district. For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled. For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist. ____________ Update for Users in Michael Meyer’s District: Effective January 1, 2024 Lilian G. Tsang has been appointed to serve as the new Chapter 13 Trustee in this district. For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled. For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist. ____________ Update for Users in Thomas Billingslea’s District: Effective December 1, 2023 Michael Koch has been appointed to serve as the new Chapter 13 Trustee in this district. For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled. For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist. ____________ 12/12/18 The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here . Search Popular Articles MoneyGram ePay Service for Chapter 13 bankruptcy payments. Can I use a debit Mastercard or credit card? How long do payments take to process? What’s the difference between Pending” and Scheduled”? Categories Announcements 2 Bank Account 11 Case Number 4 Dashboard 2 Employer 2 Enrolling 10 For Attorneys 8 Login 4 MoneyGram 7 Payments 25 Schedule Options 9 Signing Up 3 The Basics 13 Trustee Information 1 Uncategorized 4 Updating 11 Video 4 Tags activation American Express AmEx amount attorney Bank Account biweekly cancel case number Centurion Chapter 13 Bankruptcy chase Coronavirus covid-19 credit credit card dashboard debit debit card e-mail email Employer Employer Pay enroll enrolling history How to insufficient funds MoneyGram monthly NDC password payments pending phone pre-paid receipts rescheduling reset scheduled schedule options signing up The Basics Timing Updating User Portals Debtors Trustees Attorneys Employers What We Offer Privacy Policy TFS Bill Pay is the leading provider of payment solutions for individuals in Chapter 13 bankruptcy . Since 2011, TFS has helped hundreds of thousands of people automate their success. 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